“Agreement” or “contract” means all of the documents which you and the Company have signed and the Credit Card Authorization Form you have signed.
“Client” or “you” means any purchaser, client, and/or user of any of our Products and Services or Training Materials.
“Company”, “Weste Management Services ”, “we”, “us” or “me” means Anora Weste doing business as Weste Management Services.
The platform we offer at our website (www.wms-bookkeeping.com) are referred to as the “Site(s)”.
To enroll in, purchase, or use our Services, Courses, or Products, we may seek personal data or information including your name, email address, phone number, street address, billing information, birthday, preferences, interests, assignments, or other personally identifying information (“Confidential Information”), or you may offer or provide a comment, photo, image, video, writing sample, copy, or any other submission to us when using or participating in our Products or Services (“Other Information”).
We may also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on the Site. We only disclose logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
We may also collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each user request. Our purpose in collecting non-personally identifying information is to better understand how you use our Site. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
WHAT WE DO WITH CONFIDENTIAL INFORMATION
To enable payment for Products and Services, in order to fulfill our contracts with you;
For billing and fraud prevention, on the basis of our legitimate interests in ensuring a safe and secure environment in which you can use our Products, Services and the Site, and in order to comply with our legal obligations;
To analyze the Site usage as necessary for our legitimate interest in improving the Site to grow our business;
To contact you and deliver (via email, push notifications or otherwise) transactional information, administrative notices, marketing notifications, offers and communications relevant to your use of Site, Products and Services, with your consent when required under applicable law, as necessary for our legitimate interests in proper communication and engagement with you and in promoting our business;
To provide you with customer support in order to fulfill our obligations to you;
For internal market research for our legitimate interest in improving the Site, Products and Services to grow our business;
For troubleshooting problems for our legitimate interests in ensuring a safe and secure environment in which you and other users can receive the Products and Services they opt to use;
To assist you in the resolution of complaints and disputes, as necessary for our legitimate interests in facilitating good customer service to all users;
All data and Confidential Information are stored through a data management system. This data and Confidential Information can only be accessed by those who help manage that information in order to deliver email or otherwise contact those would like to receive our correspondence. You agree and acknowledge that we, including but not limited to our team, staff, and affiliates, and those who manage the data management system, may have access to your Confidential Information.
We have taken commercially reasonable security measures to prevent the loss, misuse, and alteration of the Confidential Information, but we make no assurances about our ability to prevent any such loss, or misuse, to you or to any third party arising out of such loss, misuse, or alteration. Due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information, or any other data or information transmitted to us or through our services. Therefore, submitting Confidential Information, data, or other information to us is done at your own risk. Submitting contributions or information on or through our Website is done entirely at your own risk. We make no assurances about our ability to prevent any such loss or damage to you or to any other person, company or entity arising out of your use of our Courses, Products or Services and you agree that you are assuming such risks.
DISCLOSURE OF CONFIDENTIAL INFORMATION
We will not sell, distribute, or lease your Confidential Information to third parties unless we have your explicit permission or are required by law to do so.
Third Party Agents
We share information, including Identity Information, with entities that process information on our behalf for our business purposes. Third Party Agents assist us with services such as payment processing, data analytics, marketing and advertising, website hosting, fraud prevention and detection, communication services, and technical support. To operate our platform, including processing your transactions, we may share your information with our agents, representatives, vendors, and service providers (“Third Party Agents”) so they can provide us with support services as follows:
Receipt, invoice, or support services;
Customer relationship management services; and
To otherwise help us provide the Site.
We share information with Third Party Agents in the following way:
Thrivecart - We use Thrivecart to deliver online training courses and to manage memberships;
Google Analytics - We also use Google Analytics to help us understand how our customers use the Site;
Dubsado – We use Dubsado to power our online booking system;
Convertkit – We use Convertkit to administer mass emails;
Gmail – We use Gmail to administer emails;
Google Drive- We use Google Drive to facilitate task management including uploading files and attachments for sharing;
Zoom - We use Zoom for administering video calls/session and webinars that require registration
VIEWING BY OTHERS
Note that whenever you make your Confidential Information or other information available for viewing by others such as through our Courses, Products or Services, website, or social media, the Confidential Information or other information that you share can also be seen, collected, and used by others. Therefore, we cannot be responsible for any Unauthorized Use by others of such Confidential Information or other information that you voluntarily share online or in any other manner.
If you have any concerns about your Confidential Information or wish to obtain a Copy of the Confidential Information you have provided to us, please contact our Privacy Officer in writing. Their email address is email@example.com.